Business IT Support in Kittanning, PA
If you run a business and need ongoing IT support, managed services, or network monitoring, that work runs under our sister brand: MCR Business Tech Solutions. Same shop, same owner, kept separate so each side gets focused attention.
Why two brands?
Consumer break-fix work and ongoing business IT are different jobs. They have different response-time expectations, different pricing models, different tooling, and different paperwork. Trying to run both under one brand makes both worse: home customers wait behind enterprise tickets, and businesses get one-off pricing instead of contracts that match how their books work.
So we split it. Mike's Computer Repair is the consumer brand: walk in, drop off a laptop, get it fixed, pay once. MCR Business Tech Solutions is the business brand: ongoing managed IT, network monitoring, contracts with SLAs. Same Kittanning building, same owner (Michael DiLauro), separate teams, separate phone lines.
If you're here looking for the business side, the rest of this page is the short version. The full MCR-BTS site has the deep version.
Which side do you need?
Mike's Computer Repair
For homeowners and one-off repairs
- One-off computer repairs (slow PC, broken laptop, virus removal)
- Single-machine PC tune-ups
- Custom PC builds for home or hobbyists
- Home network setup and WiFi troubleshooting
- One-on-one computer training
- Walk-in or pickup-and-delivery service
MCR Business Tech Solutions
For businesses and ongoing IT
- Ongoing managed IT support with response-time SLAs
- Multi-machine fleets, servers, and network infrastructure
- 24/7 network monitoring and proactive maintenance
- Email security, patch management, and endpoint protection
- Microsoft 365 administration and cloud migration
- Backup, business continuity, and ransomware recovery
What MCR Business Tech Solutions handles
The short list of what runs under the business brand. The full scope is at mcrbts.com.
Managed IT Services
Ongoing IT support, help desk, and infrastructure management for small and mid-sized businesses.
Cybersecurity & Endpoint Protection
Email security, vulnerability scanning, patch management, and endpoint protection for business networks.
Network Infrastructure
Server setup, firewall configuration, VPN, switch configuration, and Wi-Fi surveys for offices.
Backup & Disaster Recovery
Cloud backup, ransomware recovery, and business-continuity planning so your business keeps running when something goes wrong.
Microsoft 365 & Cloud
Microsoft 365 administration, cloud migration, and ongoing tenant management.
Ready to talk business IT?
Head to MCR-BTS for the full picture: services, pricing, response-time SLAs, and a contact form built for business inquiries. Or call the same number you'd call for a personal repair, and ask for the business side.
Same shop. Same owner. Separate brand so business inquiries get the focus they need.